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In some countries, local regulations restrict sending SMS messages to prevent spam. In the meantime, it might be worth holding back on sending too many messages that won't be delivered right away.Ħ) Local regulations restrict SMS text messages Keep an eye out for any service updates from your provider since they will usually let you know when they're experiencing problems. These problems are usually resolved quickly, but they can slow down your message delivery quite significantly. This also requires SMS services to re-route the message via another working route, which can cause temporary delivery issues. Operators are also known to block some SMS routes from time to time. As long as you understand what is and isn't allowed, you shouldn't have any problems running a successful marketing campaign with an A2P strategy. Make sure to do your research around the rules and laws in your country. In these cases, it's more difficult to run A2P marketing strategies, even if you're not going to be spamming your clients. These restrictions are put in place to prevent companies from engaging in high-volume messaging or spam.
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Telia Sonera in Finland, on the other hand, blocks messages from alphanumeric senders like “CarService1″ or “BestHotel." Japan, for example, doesn’t allow sending A2P SMS messages from regular phone numbers. Some countries or operators are blocking some types of senders or A2P messaging platforms. 4) The sender you are using is prohibited If you're a business sending messages to phone numbers all around the world, then you should check that you are collecting your clients' country codes when they share their numbers with you. Additionally, ensure that your carrier allows international SMS messaging - your messages won't be sent if this is not the case. Firstly, be sure to use the correct country code, which is inserted before the phone number.
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If you know beforehand that the recipient is abroad but you still want the message to get through to them, then there are a few things to remember. It's also worth noting that sending an SMS abroad can be very expensive, especially if you don't have international messages included in your data plan. If you're trying to send SMS messages to a number that is currently not in the home-country often causes problems, and frequently, delivery to numbers that are roaming is not guaranteed. USA, Canada, and most Latin-American countries are known not to provide delivery reports at all. Ultimately, you only know if a message is delivered by receiving a reply. If you're the person trying to send messages, then there's really no way to know if you've run into a false negative. The most annoying thing is that the sender will have no idea that this is the issue and instead think that the problem lies elsewhere. Unfortunately, there are many cases where the operator has a problem on their end and the DLR is not sent through correctly. When the operator fails to respond with the correct receipt, the sender isn't notified of the delivery and marks it as 'Failed.' Sending SMS text messages also requires receiving Delivery Reports (DLR) from carriers or operators. Most people will have their phones turned on at some point during the day, so if your message goes a whole 24 hours without being delivered, then it's fair to assume that a switched-off phone is not the explanation. If this reoccurs, then it can be hard to know whether the recipient's phone is switched off, or there is a more serious problem with either your phone or theirs. At this point, you can try and resend the message, and the process will be repeated. If you do get a 'Failed' warning on one of your messages, then you know that the delivery has definitely not been successful. If the message still won't go through, it is eventually marked as 'Failed.' For example, Messente's system is configured to try to deliver messages within 6 hours. If a certain amount of time passes without the SMS being successfully delivered, your mobile carrier might decide to stop trying. When the phone is available again, the message gets delivered. But when the SMS doesn’t get delivered on the first try, it is automatically re-sent in certain intervals. If you get a busy signal while calling, you try again later.